![]() ![]() ![]() The content created by our editorial staff is objective, factual, and not influenced by our advertisers. Our award-winning editors and reporters create honest and accurate content to help you make the right financial decisions. We continually strive to provide consumers with the expert advice and tools needed to succeed throughout life’s financial journey.Įditorial policy, so you can trust that our content is honest and accurate. Our experts have been helping you master your money for over four decades. So, whether you’re reading an article or a review, you can trust that you’re getting credible and dependable information. Our editorial team receives no direct compensation from advertisers, and our content is thoroughly fact-checked to ensure accuracy. We follow strict guidelines to ensure that our editorial content is not influenced by advertisers. Our goal is to give you the best advice to help you make smart personal finance decisions. Our editorial team does not receive direct compensation from our advertisers.īankrate’s editorial team writes on behalf of YOU – the reader. We maintain a firewall between our advertisers and our editorial team. Our editors and reporters thoroughly fact-check editorial content to ensure the information you’re reading is accurate. Our mission is to provide readers with accurate and unbiased information, and we have editorial standards in place to ensure that happens. At each step of the way, we fact-check ourselves to prioritize accuracy so we can continue to be here for your every next.īankrate follows a strict editorial policy, so you can trust that we’re putting your interests first. Any issuers discussed on our site are vetted based on the value they provide to consumers at each of these levels. ![]() Reduce industry jargon so you get the clearest form of information possible, so you can make the right decision for you.Īt Bankrate, we focus on the points consumers care about most: rewards, welcome offers and bonuses, APR, and overall customer experience.Consistently provide up-to-date, reliable market information so you're well-equipped to make confident decisions.Meet you wherever you are in your credit card journey to guide your information search and help you understand your options.With this combination of expertise and perspectives, we keep close tabs on the credit card industry year-round to: Our team is full of a diverse range of experts from credit card pros to data analysts and, most importantly, people who shop for credit cards just like you. Banks typically will resolve an error in their services within hours, and no customer is liable for any errors in their accounts that occur when these happen.At Bankrate, we have a mission to demystify the credit cards industry - regardless or where you are in your journey - and make it one you can navigate with confidence. Online banking services, while usually reliable, sometimes spectacularly fail or have temporary outages that tend to spook their customers. Transactions over Zelle, the bank’s own peer-to-peer payment service, were also impacted with Chase customers.Ĭhase said late Friday that the bank had “resolved the underlying issue” and was in the process of issuing refunds or reversing transactions for customers. The New York-based bank is one of the country’s largest financial institutions with millions of online customers. Numerous Chase customers had posted on social media that their rent or bill payments were taken out of their accounts twice and reported hold times with customer service approaching more than an hour. NEW YORK (AP) - Customers of Chase’s online banking services saw double transactions, fees and payments in their accounts on Friday, in a glitch that was not fixed until late in the day. ![]()
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